Cheesecake Cafe - Wat is SERVICE

It's 9pm, we went to the Cheesecake Cafe at siglap area.
The cafe was introduced by my colleagues. I'd went there once, I would say the cakes are yummy! I din have dinner, so I was really looking forward to the yummy cakes.

When we hit the entrance, we bumped into a pretty waitress and was only greeted with "it's full house inside, pls wait a while". After a while, we were given menu and a seat outside. I saw the waitress ushering other tables that was waiting outside slowly... Thinking that it might be our turn soon. Then, I saw a couple walked directly into the cafe and gotten a seat immediately. Meanwhile, we are still waiting for a seat outside with the menu. The 2 waitresses walked in and out several times, but we were treated like invisible. And then, another couple walked straight into the cafe and gotten a seat immediately too! WAT THE HELL?!? Hey boss, your cakes cost $7.50 each! It's time to review on your service standards

So it's not difficult to imagine that we'd ultimalte left and went to Gelare instead. But of course, tat had spoilt my night totally. If anyone has got better suggestion of where I could get yummy cheesecakes, let me know, pls!