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FenFen
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Through a friend, I bought a manicure + pedicure voucher at Bliss @ Ion, from Beeconomic.com. The voucher is valid till 30 Nov 2010. I tried calling them on the 1st week of Nov, and the slots are booked till the last week of Nov. I tried calling them to reschedule after that, trying to push it forward because my nails chipped and I am desperate to get it done, but no slots! Imagine I actually waited so many days just wanna to get my nails done, and I am so looking forward to my appt. Unfortunately, after all the events, guess i mixed up the dates and thought my appt is on Sunday.
Until Bliss called me on Saturday did I realized my appt is on Saturday. No calls were made to remind me of my appt a day prior to the appt. The manager claimed that they had called me. But when I told her I did not receive their call, she said "yah, you didn't answer the call, maybe you didn't hear your phone" What kind of answer is that? It really pissed me off.
First, I didn't receive their call, and I think they didn't make enough efforts to call me. They could have called me again to confirm our appt, isn't this the proper procedure? Secondly, the so-called MANAGER just make the matter worse. Her tone was harsh and stern. I am not your daughter or student. I am your CUSTOMER! I paid for a service. Instead of giving me a solution, she just keep pushing the responsibilities to me, making it very clear that it is MY fault, and none of THEIR business. Telling me that their company have logged the timing they call me blah blah..... I am not interested in how you run your business. I would like to say that it's none of my business too.When you are in a retail line, your company gave you a MANAGER role, even if it's not within your empowerment to help me, the least you could do was to sympathize with my situation. Don't forget that I am a customer that have paid for a service that now that I can't use. With so many competitors now, this kind of attitude will bring you no where, moreover it's at ION, a high end shopping mall.
To sum up my experience with them, I did not enjoy that BLISS, very very disappointing. If I know things are going to turn up this way, I should have just patron my usual spot to get my nails done instead of waiting so many days. No way am I going there for my nails.
Until Bliss called me on Saturday did I realized my appt is on Saturday. No calls were made to remind me of my appt a day prior to the appt. The manager claimed that they had called me. But when I told her I did not receive their call, she said "yah, you didn't answer the call, maybe you didn't hear your phone" What kind of answer is that? It really pissed me off.
First, I didn't receive their call, and I think they didn't make enough efforts to call me. They could have called me again to confirm our appt, isn't this the proper procedure? Secondly, the so-called MANAGER just make the matter worse. Her tone was harsh and stern. I am not your daughter or student. I am your CUSTOMER! I paid for a service. Instead of giving me a solution, she just keep pushing the responsibilities to me, making it very clear that it is MY fault, and none of THEIR business. Telling me that their company have logged the timing they call me blah blah..... I am not interested in how you run your business. I would like to say that it's none of my business too.When you are in a retail line, your company gave you a MANAGER role, even if it's not within your empowerment to help me, the least you could do was to sympathize with my situation. Don't forget that I am a customer that have paid for a service that now that I can't use. With so many competitors now, this kind of attitude will bring you no where, moreover it's at ION, a high end shopping mall.
To sum up my experience with them, I did not enjoy that BLISS, very very disappointing. If I know things are going to turn up this way, I should have just patron my usual spot to get my nails done instead of waiting so many days. No way am I going there for my nails.
Labels:
生活小点滴 Pensieve
Posted by
FenFen
comments (1)
如果两人一个星期只见一次面，有见不见无所谓，那你们真的相爱吗？
开始交往时，天天见面都不言烦。后来，感情稳定后，我和 R 并不是每天见面。生活中，常常要我忙我的，他忙他的。不过，后来有个男性朋友对我说，如果有见不见都无所谓，那你们真的相爱吗？有没有这个男友，也应该无所谓吧。当时的我不以为然，我回应到：“真正相爱，不必天天见面。” 我还天真的自以为自己说的才是真理。
很多时候，忙并不是借口。是因为你觉得不重要，所以才连一点时间都挪不出来。也许，这段感情真的没有那么重要。要不然，你可以少应酬一点，少去几次 Happy Hour, 少打几次电动，难道这些都比维持一段感情，还是维持一个家来的重要？如果连筹备婚礼、布置新家还是带小孩都没时间，你可能要重新面对自己，问问自己你们相爱吗？
p/s: X，所以当初我鼓励你到他身边去。远距离的恋爱，真的有差。你们俩已经在一起那么久了，如果是距离是造成你门分开的原因，那就太可惜了。我希望你到了那里会有新的生活和新的领悟。
开始交往时，天天见面都不言烦。后来，感情稳定后，我和 R 并不是每天见面。生活中，常常要我忙我的，他忙他的。不过，后来有个男性朋友对我说，如果有见不见都无所谓，那你们真的相爱吗？有没有这个男友，也应该无所谓吧。当时的我不以为然，我回应到：“真正相爱，不必天天见面。” 我还天真的自以为自己说的才是真理。
很多时候，忙并不是借口。是因为你觉得不重要，所以才连一点时间都挪不出来。也许，这段感情真的没有那么重要。要不然，你可以少应酬一点，少去几次 Happy Hour, 少打几次电动，难道这些都比维持一段感情，还是维持一个家来的重要？如果连筹备婚礼、布置新家还是带小孩都没时间，你可能要重新面对自己，问问自己你们相爱吗？
p/s: X，所以当初我鼓励你到他身边去。远距离的恋爱，真的有差。你们俩已经在一起那么久了，如果是距离是造成你门分开的原因，那就太可惜了。我希望你到了那里会有新的生活和新的领悟。
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怪头又怪脑 A Fool's Brain
Posted by
FenFen
comments (2)
Went for Mac breakfast with R at parkway parade.
A common ritual would be to visit the loo after the meal.
I was shocked to see this mum, letting her son to stand on the side of the basin, and was asking her son to pee into the basin! I couldn't even bring myself to wash my hands after my visit to the toilet.
What's your take?
A common ritual would be to visit the loo after the meal.
I was shocked to see this mum, letting her son to stand on the side of the basin, and was asking her son to pee into the basin! I couldn't even bring myself to wash my hands after my visit to the toilet.
What's your take?
Labels:
生活小点滴 Pensieve
